Previous Speeches

Final decisions made by the Financial Ombudsman are binding on firms, up to certain limits, if they are accepted by the customer.

One of the impacts of the Covid-19 virus has been a decline in cash withdrawals and usage.

The pricing of financial products (including the interest rates offered on savings accounts) is a commercial decision for firms and the g

One of the impacts of the Covid-19 virus has been a decline in cash withdrawals and usage.

Since April 2020, provisions of the amended Cross Border Payments Regulation (also known as CBPR2), which require transparency of currenc

The Government is in continual dialogue with the insurance sector to understand and influence its contribution to handling this unprecede

The Government remains committed to helping businesses and workers through the present very difficult time, and has announced unprecedent

Insurers must treat customers fairly and firms are required to do so under the Financial Conduct Authority’s (FCA) rules.

The Chancellor joined his G20 counterparts to commit to a temporary suspension on debt service repayments from the 77 poorest countries u

Wirecard Card Solutions Ltd is required to maintain appropriate measures to safeguard customers’ money under the Electronic Money Regulat